Cookie Policy
Understanding Our Data Collection and Tracking Practices
Last Updated: January 15, 2025
What Are Cookies and How We Use Them
At Tervexa Loop, we believe transparency matters when it comes to how we collect and use information about your interactions with our platform. Cookies are small text files that get stored on your device when you visit tervexaloop.com. Think of them as digital breadcrumbs that help us remember your preferences and understand how you navigate our budget strategy tools.
We use various tracking technologies beyond traditional cookies, including web beacons, pixel tags, and local storage mechanisms. These tools work together to create a comprehensive picture of how our South African users engage with our financial planning resources, allowing us to continuously improve your experience.
Our tracking systems are designed to enhance your budget management journey while respecting your privacy choices and maintaining the security of your financial data.
Types of Tracking Technologies We Employ
Essential Functional Cookies
These are absolutely necessary for tervexaloop.com to function properly. They enable basic features like secure login sessions, remembering your budget categories, and maintaining your personalized dashboard settings.
Performance Analytics
We collect anonymous data about how visitors interact with our budget planning tools. This helps us identify which features are most valuable and where users might be experiencing difficulties.
Personalization Features
These tracking mechanisms remember your individual preferences and help us customize your experience. They store information about your favorite financial tools and preferred content types.
Marketing and Outreach
We use these to understand which marketing channels bring users to our platform and to deliver relevant financial education content based on your interests and browsing behavior.
Data Retention and Storage Periods
Different types of tracking data have varying retention periods based on their purpose and legal requirements. Here's how long we keep different categories of information:
You can request deletion of your tracking data at any time by contacting our support team. We also automatically purge expired data according to these schedules to minimize our data footprint.
Managing Your Cookie Preferences
You have complete control over how cookies and tracking technologies interact with your device. Most modern browsers give you granular control over these settings, and we respect whatever choices you make.
Keep in mind that blocking certain cookies might affect your experience on tervexaloop.com. Essential functionality like logging in and saving your budget data requires some tracking technologies to work properly.
Third-Party Tracking and Data Sharing
We work with carefully selected third-party services to provide analytics, customer support, and marketing insights. These partners may place their own tracking technologies on your device when you visit our site.
Our third-party partners are required to handle your data according to strict privacy standards and are prohibited from using your information for purposes beyond what we've authorized. We regularly audit these relationships to ensure compliance with South African data protection regulations.
We never sell your personal data to third parties. Any data sharing is limited to legitimate business purposes like fraud prevention, customer service, and improving our budget management tools.
Updates to This Cookie Policy
As we continue developing new features for our budget strategy platform and as privacy regulations evolve, we may need to update this cookie policy. When significant changes occur, we'll notify active users through email and display a prominent notice on tervexaloop.com.
We recommend checking this page periodically, especially if you have concerns about data privacy. The "Last Updated" date at the top of this policy reflects when the most recent changes were made.
Questions About Our Cookie Practices?
We're here to help clarify any concerns about how we collect and use tracking data.
+27515021760
Salyut St, Makhulong, Johannesburg, 1632, South Africa